Pulsun

Rethinking Solar Energy Management

Solar Performance Monitoring App: Elevating UX-UI Design for Seamless Energy System Tracking.

Flowchart detailing all screens within the Pulsun mobile app.
Date
2023
Industry
Energy
Project Setup
Self-initiated project
Role
UI/UX Design
Desk Research
Competitive Analysis
User Research
Low to High-Fi Prototypes
Visual Design
Branding

Project Inception

Embracing Solar Energy Trends

In a world increasingly turning to solar power, the surge in solar panel adoption is reshaping the energy landscape. Individuals and companies are seeking continuous energy supply, independence from the grid, and the benefits of greener, renewable energy. This case study delves into the UI/UX design journey to enhance Solar Performance Monitoring software, making it more accessible and user-friendly in the face of the rising demand for solar solutions worldwide.

Mobile view of Pulsun, featuring a chart providing insights about energy balance over time.
Photo displaying solar panels on a vegetative roof.

Photo by Moritz Kindler on Unsplash

Unveiling Market Gaps

Solar Monitoring Apps Review

In the early stages of my UX design journey, a comprehensive review of existing solar monitoring apps revealed a handful of successful and widely adopted solutions such as mySunPower, mySolarEdge, Enphase Enlighten, Tesla app, and Solarman Smart, lauded for their positive reviews on Apple App Store and Google Play Store.

However, a critical insight emerged – while leading solar hardware manufacturers excel in producing physical installations, they fall short in delivering software with a seamless user experience. This realization became my driving force to explore untapped opportunities for creating solar monitoring solutions with superior UX.

Compilation of reviews for existing solar monitoring apps in app stores.

Exploring the performance and user satisfaction ratings of solar monitoring apps on Apple App Store and Google Play Store.

Challenge

Rethinking Solar Energy Management

Motivated by a commitment to elevate solar panel monitoring apps, I took the lead in reshaping these platforms to meet the increasing demand for user-friendly solutions in the renewable energy sector. Fueled by dissatisfaction with existing apps, my mission was clear – to deliver more than just monitoring tools. I aimed to provide users with intuitive interfaces, actionable insights, and efficient system optimization, fostering a seamless experience.

Visual compilation of various existing solar monitoring apps with unfavorable ratings and negative reviews in app stores.

Visual crafted by integrating screenshots and logos from existing  solar products, including : CSI Cloud, JinkoSolar, Q.OMMAND Home, mySunRun (legacy), Solar.web, and SMA Energy Apps.

My UI/UX Contributions

I initiated the design of a solar panel monitoring app from scratch to address the industry's need for intuitive and efficient solutions. I delved into extensive research, combining contextual observations, interviews, and competitive analyses. The app's design focused on five crucial aspects: Compatibility & Setups, System Overview, Performance Insights, System Optimization, and Risk Reduction & Maintenance.

Diverse mobile screens of the Pulsun app providing an overview of the overall visual design and app identity.

Understanding User Needs

Insights from Contextual Observations

In-depth research involved contextual observations and interviews, revealing diverse setups in solar system monitoring. Users sought to optimize energy production, reduce costs, and eliminate risks, pointing towards a need for a more user-centric design.

Existing solar installation, several inverters and batteries next to each other.
Existing solar installation, small inverter.
Existing solar installation, inverter.
Existing solar installation, logger.
Existing solar installation, batteries
Existing solar installation, inverter.

Witness snapshots from diverse solar installations, highlighting inverters—the core components acting as the "brains" of these systems.

Diagram presenting a synthesized view of a solar system installation and its main components, including panels, batteries, inverter, grid connection, etc.

Custom Diagram created using isometric graphics by macrovector on Freepik, the diagram offers a comprehensive view of solar panel system components and their connections.

Affinity Diagram utilized for categorizing and sorting insights gathered from user and installer interviews.

Affinity diagram synthesizing results from user and installer interviews.

Existing Apps Falling Short

Competitive Analysis

A competitive analysis highlighted a common flaw among current apps—prioritizing energy production over system and energy optimization. This underscored the opportunity to shift focus towards a more comprehensive solution.

User flow of the existing Solarman (legacy) app, highlighting all user pain points identified on the screens and linked to app navigation, interaction modes, displayed information, and accessibility.
Photo capturing a person holding a phone and engaging with the Solarman (legacy) app during a rapid usability test for a UX audit.

Conducted quick usability tests and heuristic evaluations on apps like Solarman (legacy) and Sunsynk Connect, engaging a real user for valuable insights.

Photo : Mobile content from Solarman Legacy App & integrated into the photo by charlesdeluvio on Unsplash

Competitive analysis matrix utilized for comparing existing solar monitoring apps.

Delved into the competitive landscape with a detailed matrix, evaluating the UX and features of various solar monitoring products available in the market.

Reframing the Problem

Pivoting Toward Comprehensive System Optimization

How might we transition solar panel monitoring apps from mere tracking tools to comprehensive solutions that empower users with actionable insights to optimize energy production and consumption? This shift addresses a significant market gap by focusing on creating holistic system optimization.

Detailed Information architecture of Pulsun app.

Solution Overview

Redefining Solar Monitoring for an Intuitive Experience

I designed “Pulsun” as a comprehensive solution, prioritizing user-friendly interfaces, actionable insights, and streamlined system optimization. It empowers users to effortlessly manage, monitor, and maximize their solar energy production with ease and efficiency.

Pulsun mobile view with the list and overview of solar installations.

Seamless Compatibility & Setups

I designed a streamlined installation process and tailored the app to accommodate various use cases. The focus is on creating an app that effortlessly integrates with diverse hardware, providing personalized setup guidance.

Pulsun modal and various steps for setting up a solar installation within the app.
Pulsun app solar installation overview and homescreen.

Visualizing Energy Flows

In the UI revamp, I placed a strong emphasis on visualizing energy flows. The redesigned interface offers users clear and intuitive charts, graphs, and reports to comprehend their energy generation, consumption, and overall system performance.

Mobile view of Pulsun, illustrating the energy flow within the solar system.
UI cards illustrating different scenarios of energy flows within the solar energy system

Unlocking Performance Insights

I introduced informative data visualization in the app, offering valuable insights into consumption patterns, forecasts for future energy generation, and detailed cost analysis. This empowers users to make informed decisions about their energy usage.

Diverse mobile screens of the Pulsun app providing an overview of the overall visual design and app identity.
Mobile view of Pulsun featuring informative data charts on solar energy balance and energy independence.

Monitoring Hardware

Simplifying System Status Checks

I implemented a dedicated Hardware Dashboard within the Pulsun app, offering users a comprehensive snapshot of their entire solar system. This intuitive feature provides an at-a-glance overview of the system's status, enabling quick checks for performance, anomalies, and potential issues. Users can delve into detailed insights for each device, access performance statistics, advanced controls, specifications, and seamlessly contact the appropriate support services in the event of a problem.

Pulsun hardware dashboard presenting the status of all installed equipment in the solar system.
Diverse mobile views showcasing hardware details and status, including inverters, batteries, loggers, and solar panels.
Mobile view of the solar array map in the solar installation.

Optimizing System Performance

The app enables effective energy management and hardware optimization, allowing users to control energy flows based on their habits, remotely upgrade, and adjust their solar panel systems for maximum efficiency.

Mobile view featuring UI cards and charts providing users with informative insights about system performance and guidance on optimizing hardware for enhanced solar energy efficiency and usage.

Insights are provided to users to help them optimize their solar system productivity, by suggesting improvements like increasing battery capacity or expanding the solar array.

Comprehensive user controls for managing and optimizing the energy flow within the solar system, enhancing energy management and usage.

Users are empowered with controls over energy flows, managing battery backup levels, energy source preferences (solar vs. grid power), and optimizing consumption during peak/off-peak hours.

Reducing Risks & Simplifying Maintenance

In the final design, I incorporated alerts, reminders, and predictive maintenance features. This ensures users can swiftly identify and address issues, significantly reducing risks and simplifying system maintenance.

Notification and smart alert system integrated in Pulsun app.

Design System

Prioritizing Clarity and Consistency

In creating Pulsun's design system, I focused on clarity and consistency. A clean greytone palette with bold black contrasts and an energizing orange accent sets the visual tone. Rounded components provide a friendly, easy-to-use feel. Importantly, this design system guarantees a consistent and visually appealing interface across all screens.

Design system overview, showcasing the layout system and spacing utilized across all mobile screens.

I designed the outer Layout first:  grids, layouts, and spacing elements ensure a clear and consistent structure across all app screens.

Custom illustration crafted for the Pulsun app, featuring depictions of key solar system hardware components, including batteries, inverters, loggers, and solar panels.

I created custom illustrations to represent various hardware components of a solar system, enhancing visual clarity and user understanding.

Pulsun Design System and Style Guide.

Impact & Learnings

A Leap in Solar Energy Efficiency

This project was a journey in enhancing solar panel monitoring apps. By prioritizing user-friendly design, I learned to empathize with users' needs and redefine app features. The result? A robust app delivering actionable insights for energy efficiency. This experience refined my design skills and allowed me to explore the future of solar energy management.

Diverse mobile screens from the Pulsun app showcasing the energy production performance of the solar array and individual panels.
Mobile view of Pulsun app.