HAL

Open Science Platform

Redefining France's primary scientific publication hub and research data repository through UI/UX transformation.

hal.science
Overview of the HAL redesign.
Date
2019
Industry
Education & Research
Client
CCSD, CNRS
Employer
L’Atelier Universel
Role
UI/UX Design
UX Audit
User Research
Collaborative Workshops
Low to High-Fi Prototypes
Visual Design
Developer Handoff

HAL Explained

Unlocking Research Knowledge: A Gateway to Open Science

HAL, the French institutional open archive, is a central repository for scholars to deposit research papers and data across academic fields. Committed to open science principles, HAL promotes free access, collaboration, copyright protection, and enhanced visibility for researchers, fostering a dynamic and accessible knowledge-sharing ecosystem.

Diagram map illustrating the complexity of HAL's ecosystems and various web portals at the time of my project involvement.

HAL exhibits a complex digital ecosystem with access points through partner university portals and collections associated with distinct research projects.

Photo illustrating researchers studying and collaborating within an academic environment.

Photo by Mimi Thian on Unsplash.

Challenge

Transforming HAL's User Experience

Embarking on the transformation journey of HAL Open Science Platform, the challenge was clear: to revamp the UI/UX for a more seamless and engaging scholarly platform.

Comparison of HAL's landing page before and after the redesign.

HAL homepage before (left) and after (right) revamp.

My UI/UX Contributions

In addressing HAL's challenge, my main achievements included leading comprehensive user research, conducting rapid usability tests of the existing, and redesigning the whole website with a focus on the upload form. The project resulted in a significant increase in document deposits and active accounts.

Unlocking Researcher Aspirations

Insights from User Workshops

Engaging in user research workshops, including focus groups and interviews, provided invaluable insights into user needs and aspirations, shaping the subsequent phases of the project.

Photo documenting a workshop activity using post-its to gather participants' perspectives on the existing HAL platform.

HAL Identity

  • Well-Known in Academia
  • Old-fashioned Perception
  • Diverse Access Points Confusion

Navigation Challenges

  • Confusing Entry Points
  • Unclear Access to Deposit Form

Data Upload Concerns

  • Underestimated Benefits
  • Mandatory and Tedious Process
  • Confidence Building Needed

Visibility Issues for Researchers

  • Underutilized CVs
  • Lack of Online Visibility

Auditing User Experience

Heuristic Evaluation and Usability Tests

Executing a thorough UX audit and usability tests of the existing platform, specifically on the upload form, allowed for a deep dive into user interactions, uncovering pain points and informing targeted improvements.

Photo presenting the UX audit of HAL's preexisting platform on a laptop.
Photo capturing a flowchart focused on optimizing the submission form.
Audit of HAL's upload form with identified user pain points highlighted in red.

Problem Framing

How Might We Increase academic research papers and data submissions on the platform ?

To amplify submission numbers, my team and I restructured HAL's platform.

  • Before the upload : At the initial stages of the user journey, the goals was to simplify access to the upload form, underscore the benefits of data upload, and instill trust.
  • Throughout the deposit process: the emphasis was on streamlining procedures for speed, ease, and user confidence.
  • Post-submission: my ongoing focus centered on enhancing visibility for researchers.
Diagram outlining the approach to redesign HAL, emphasizing a strategy that involves redesigning the user experience before, during, and after research work submission through the upload form.

Simplified Ecosystem & Architectural Overhaul

Enhancing Clarity and Navigation

In our quest to simplify HAL's ecosystem, my team and I integrated HAL portals and collections seamlessly. This architectural overhaul aimed at providing users with a clearer and more navigable experience, reducing confusion and enhancing accessibility across various academic fields.

Diagram illustrating the complexity of HAL's ecosystem, featuring various websites (portals per university, researchers' project collections) that provide diverse and potentially confusing access to the same comprehensive database.
HAL new information architecture overview.

Overview of HAL new Information Architecture.

Photo depicting me and a colleague engaged in prototyping the new HAL platform with wireframes.

Centralized Discipline Access

In the pre-revamp HAL platform, certain academic disciplines, like social sciences on HAL SHS, were accessed through separate portals, creating fragmentation in the user experience.

The architectural overhaul aimed at centralizing access by disciplines directly from the main HAL platform, fostering a cohesive and user-friendly environment. Now, users benefit from streamlined navigation, simplified access to specific academic fields, and an integrated experience across disciplines, enhancing their engagement and interaction with HAL.

Detailed view of the desktop menu allowing users to browse the HAL database based on scientific disciplines.

Guiding Users to Submit

Intuitive Navigation & Clear CTA for Submission

I tackled the challenge of complex navigation by simplifying the header, providing users with clear functionality access points. Additionally, I strategically enhanced the visibility of the "Submit" link, ensuring users can effortlessly contribute their work, promoting a more straightforward and user-friendly experience.

HAL's new platform header with the upload button highlighted, encouraging researchers to submit their work.
HAL former platform header.

HAL header before (left) and after (right) redesign.

HAL's New Face

HAL Homepage Redesign

The transformation of HAL's homepage marked a significant leap toward a more user-centric experience.

Snapshot of the redesigned HAL homepage and detailed document view.

Revitalizing HAL's Presence

Redefined Visual Design and Institutional Character Affirmation

I contributed significantly to revamping HAL's visual identity. The redesign aimed to strengthen HAL's institutional character, providing users with a fresh and credible interface. The new look not only modernize the platform but also instil confidence in users, encouraging increased engagement.

Overview of HAL's visual identity and design system.

Streamlining Uploads

Redesigning the Upload Form

The upload form underwent a strategic redesign to simplify the process, providing users with a more efficient and user-friendly interface for submitting academic papers and data.

View of the upload form before and after redesign.

Upload form before (left) and after (right) redesign.

Flowchart utilized to map the steps and fields of the upload form during the redesign phase.

The flow chart showcases the upload form process. While maintaining simplicity, the form incorporates progressive disclosure for added details, ensuring researchers accurately document their work.

Screenshot showcasing various steps within the upload form modal in HAL.

Boosting Researchers Recognition

Online CV Redesign for Enhanced Visibility

To boost the visibility of researchers, I redesigned the online CV feature, offering a more attractive and functional showcase of their work, promoting collaboration, and increasing overall engagement.

Desktop view of HAL's new CV/Resume feature, designed to showcase researchers' profiles, scientific work, and publication history.

Impact & Learnings

Unlocking HAL Potential

The culmination of these efforts resulted in a final solution that not only significantly increased document deposits and active accounts but also provided valuable insights for future UI/UX endeavors. This project underscored the importance of user-centric design, iterative problem-solving, and collaborative innovation.

Photo capturing a man using the redesigned HAL platform on a laptop.