Nakala

Empowering Social Science Researchers

Crafting a Dynamic Cloud-Based Platform for Seamless Structuring, Enrichment, and Valorization of Social Science Research Data.

nakala.fr
Viewing search results in grid/gallery mode on the desktop, showcasing research outcomes for easy browsing.
Date
2019
Industry
Education & Research
Client
Huma-Num + CNRS
Employer
L’Atelier Universel
Role
UI/UX Design
UX Audit
User Research
UX Strategy
Competitive Analysis
Low to High-Fi Prototypes
Visual Design
Developer Handoff

Nakala explained

Elevating Social Science Research Infrastructure

In collaboration with Huma-Num, a CNRS entity (French National Centre for Scientific Research), NAKALA emerged as a cloud-based file storage platform tailored for social science researchers.

This public initiative, supported by CNRS, introduces seamless data management, cost-free access for French academic researchers, voluminous data storage, secure infrastructure, and a commitment to long-term archiving through CNRS's IN2P3 Computing Center.

Server Photography by benzoix on Freepik.

Photo of physical computing servers in a room.
Nakala platform logo alongside the Huma-Num logo, the public identity that created Nakala and the client for this project.

Challenge

Turning Complexity into Intuition

Nakala, a platform empowering social science researchers in structuring and valorizing their data, underwent a transformation from a complex, expert-oriented tool to an intuitive, user-friendly interface.

The challenge centered on optimizing seamless data management, spanning data enrichment, sharing, and valorization. I tackled complexities related to data structuring and information architecture, prioritizing simplicity, intuitive workflows, and effective information design.

Nakala platform presented in a before-and-after comparison, showcasing the redesign transformation.

Nakala Platform before (left) and after (right) redesign.

My UI/UX Contributions

Creating Seamless Data Management

I executed the optimization of the interface, ensuring seamless data management from enrichment to sharing. I prioritized simplicity, intuitive workflows, and effective information architecture.

Nakala redesigned home screen.

Unveiling Usability Gaps

UX Audit

Uncovering Nakala's technical complexities and expert-centric limitations, a decision was made to initiate a ground-up redesign. The goal: transition from a non-user-friendly state to an intuitive platform, fostering seamless usability for social science researchers.

Desktop view of the preexisting Nakala platform.

Understanding User Perspectives

User Empathy Workshops & Interviews

I engaged in focus groups and interviews to deeply understand user needs, pain points, and expectations, shaping the design around researchers' workflows and data lifecycles.

Personas encompassing researchers' workflows based on qualitative data gathered during user interviews and focus groups.

Data from user research was transformed into personas, capturing diverse use cases and addressing various needs associated with the Nakala platform.

Various diagrams drawn on paper by researchers themselves during collaborative workshop activities, to illustrate their workflows and data life cycles.

User workshops provided valuable insights into researchers' workflows and data life cycles, with users actively contributing to the creation of diagrams and flowcharts, sharing and discussing their processes.

Defining Nakala's Unique Role

Competitive Analysis & UX Strategy

Nakala's refined positioning resulted from a thorough competition analysis and a strategic UX workshop that fostered alignment among project stakeholders.

In a field where many platforms position themselves as general-purpose repositories, Nakala positions itself as a working tool, offering comprehensive support to social science researchers throughout their entire research lifecycle, from data structuring to long-term archiving.

In-depth analysis of the various information architectures of competitive existing platforms.

Nakala's competitive review emphasized competitors' information architecture, examining data structure and integration timing in relation to researchers' processes.

Reframing the Problem

Transform Nakala into an essential working tool for social science researchers.

How Might We ensure Nakala's continuous support throughout the entire research process, enhancing efficiency from data structuring to impactful data valorization? The emphasis was on creating a collaborative working tool that actively contributes to the advancement of scientific research.

Diagram outlining how Nakala's redesign strategy aims to become a tool that assists researchers at different stages of their workflow.

Organize Data & Information Architecture

Crafting Data Structuration Strategies

Defined data structuration strategies, introduced collections for flexible organization, and created a dual-section platform for public exploration and private workspace.

Visual displaying multiple UX maps, flowcharts, and diagrams created to define Nakala's new architecture and database structure.

Extensive Diagrams, UX Maps, and flowcharts crafted for defining and organizing Nakala's data, platform, and features—fostering stakeholder alignment and accelerating backend development.

New information architecture of Nakala.

Nakala's architecture is divided into Open Explorer for public database exploration and a Private Workspace for personalized data and project management.

Diagram illustrating the organization of data in collections within Nakala using labels.
Snapshot of the collection feature in Nakala's user interface.

The platform introduces "Collections" for flexible data organization, allowing researchers to group data in multiple ways.

Private Workspace

Streamlined Data Management for Researchers

Within NAKALA, I designed the private workspace as a dedicated realm where users have exclusive control over their data, shared resources, and ongoing projects. This personalized space ensures a seamless and efficient data management experience, allowing researchers to navigate and organize their information with precision, streamline their workflows, enhance collaboration and advance their scientific endeavors within a secure and user-friendly environment.

Desktop view of Nakala's new private workspace for researchers, providing them with the ability to manage and organize their own data.
Desktop view displaying a list of all data loaded by a user on Nakala.

Ensuring Data Confidentiality

Safeguarding Research Work in Progress

Confidentiality is paramount in Nakala, offering researchers features such as private uploads, embargoes for delayed data disclosure, and secure private data storage. Within the team, I played a pivotal role to design those functionalities in order to ensure that ongoing projects maintain confidentiality and researchers have control over the privacy of their data.

Nakala's new platform controls for managing user permissions and sharing access to data.

Accelerating Actions on Data

I improved data exploration, simplified upload forms, introduced batch actions, and implemented features for confidentiality, sharing, and data valorization.

Desktop view of the new data upload form in Nakala, featuring a toggle control for switching between individual and batch import options.

Streamlining Batch Uploads with a Dedicated Form and CSV for Metadata Import.

Desktop view showcasing batch editing capabilities for data hosted on the Nakala platform.

Empowering Actions: Seamlessly Edit, Enrich, and Export Data in Batches for Maximum Efficiency.

Data Valorization

Enhancing Researchers' Impact

Within Nakala, I played a key role in introducing features like unique identifiers, web links, and varied export formats. These enhancements empower researchers to make the most of their data, promoting accessibility, citation, and collaboration in a straightforward manner.

Snapshot illustrating various features in Nakala for promoting, sharing, citing, and exporting documents, facilitating the reuse and exploitation of researchers' work.
Various desktop screens of Nakala's redesigned platform, highlighting the overall new platform identity and visual design featuring a clean and modern UI.

Visual Design

Integrating Nakala's Identity

I seamlessly integrated Nakala's graphic charter into the design, balancing visual elements to maintain a professional and uncluttered visual hierarchy.

Overview of Nakala's new design system.

Impact & Learnings

Nakala's transformative impact

In the end, Nakala evolved from a complex, expert-oriented tool into an intuitive interface, empowering researchers in their scientific pursuits.

Desktop view of Nakala redesigned home screen.